Offender Technologies
Ericom reimagines offender technologies to modernise correctional facilities across Australia. Our advanced offender management system, along with customised workplace services, ensures seamless operations while prioritising control and security.
Advanced Training and Support
Efficient Management Systems
Enhancing Operations
Revolutionising Correctional Management with Technology
Modern correctional facilities demand innovative solutions to address complex challenges. Ericom’s offender technologies provide tools for tracking, monitoring and managing offenders efficiently, ensuring operations remain secure and adaptable to evolving needs. We provide law enforcement with critical secure tools to create safer, more efficient correctional institutions.
Our Solutions
Workforce Mobility & Collaboration
Empowered Employees. Equip store associates and HQ teams with modern tools – from mobile POS tablets and Zebra scanners on the floor, to Microsoft 365 collaboration suites for your support office. We unify communications (e.g., Teams with Telstra Calling) so everyone is connected.Unified Communications
Ericom partners with leading software developers in Australia to design flawless, agile communication systems tailored to your team and customers.Retail IoT & Smart Spaces
Intelligent Store Operations. Deploy IoT sensors and smart devices for a cutting-edge retail experience: shelf sensors to track inventory, smart cameras for footfall analytics and loss prevention, electronic signage for dynamic pricing. All managed under our IoT services umbrella.Patient Enablement & Logistics
Kitted devices, onboarding, MDM and helpdesk.Offender Technologies
We rethink technology to transform correctional facilities enabling connections without compromising control.Managed Networks and Connectivity
Personalised Solutions for Unique Facility Needs
Every correctional facility has its own set of challenges and goals. Ericom customises offender technologies to align with your specific requirements, whether it’s managing high-security populations, automating routine processes or enhancing staff collaboration. Our tailored approach ensures that your operations run efficiently without compromising security.
Biometric Tools
Secure identification with biometric tools.
Incident Monitoring
Instant notifications for incident monitoring.
Cloud-Based Systems
Centralised management through cloud-based systems.
Future-Ready Solutions for Correctional Facilities
Ericom designs offender technologies that are scalable and adaptable, ensuring your operations remain efficient and secure well into the future.
Advanced Training and Support
Secure Management Systems
Enhancing Operations
Modernise Your Facility with Ericom
Ready to transform your correctional facility? Call Ericom on 1300 360 369 or contact us to learn how our offender technology can help you maintain security.
Australia-wide
Head office
Here’s what our customers have to say
Since working with Ericom’s Horizon365 Support, we have been able to complete many critical outstanding projects, as well as allowing us to move forward with new projects.
Heidi
Australian Steel Mill Services
We have just transferred from another IT provider and the service we have received since moving has been exceptional. I wish we had moved sooner! Thank you Chris and team.
Lisa
Stefanutti Construction Pty Ltd
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Frequently asked questions
What is custom software development?
Custom software development is the process of designing and building software tailored to a business’s specific workflows, rather than adapting an off-the-shelf product. Ericom’s custom software development approach starts with understanding your unique processes, then designs solutions that integrate with your existing systems, scale as you grow, and improve efficiency across your operations.
What does a software development company actually do?
A software development company designs, builds, and supports software systems tailored to a business’s needs, rather than selling generic packaged tools. As a software development company, Ericom works across setup, implementation, and ongoing maintenance, ensuring your systems stay relevant and effective as your business and technology requirements evolve over time.
What are software development services?
Software development services cover the full lifecycle of a system, from initial design through to build, integration, and ongoing support. Ericom’s software development services are tailored to your industry, whether you’re a startup needing flexible systems or an established enterprise optimising existing workflows across multiple teams and departments.
What are business software solutions?
Business software solutions are systems built or configured to solve specific operational challenges rather than generic problems every company faces. Ericom’s business software solutions integrate seamlessly with your existing tools, whether that’s CRMs, ERPs, or cloud services, delivering greater efficiency and collaboration without disrupting the workflows your team already relies on.
What is custom software?
Custom software is built specifically for one business’s needs, rather than a one size fits all product used across many companies. Ericom creates custom software that aligns with your goals and existing infrastructure, giving you tailored platforms designed to solve your specific challenges rather than forcing your processes to fit someone else’s system.
What are enterprise software solutions?
Enterprise software solutions are large scale systems designed to support complex operations across multiple departments, sites, or teams. Ericom’s enterprise software solutions are built for organisations managing distributed workflows, combining custom platforms with robust security and seamless integration to keep large, established businesses running smoothly.
What is custom application development?
Custom application development involves building software applications designed around a specific business process rather than adapting a generic tool. Ericom’s custom application development work focuses on creating platforms that integrate with your existing CRMs, ERPs, and cloud services, so new applications enhance your workflows instead of disrupting them.
