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Mobile Solutions

Ericom provides innovative mobile solutions that empower businesses to stay connected and productive.
See how we can help you

Flexible access to tools

Reduced downtime

Integrated communication platforms

Mobile solutions designed for businesses

Let’s work together

Mobile technologies evolve rapidly and staying competitive means adapting quickly. Ericom ensures your mobile infrastructure is scalable and ready to integrate emerging technologies, helping you meet tomorrow’s challenges today.

We deliver tools that drive efficiency and support seamless operations across Australia.

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Simplify operations with mobility managed services

Managing mobile devices and platforms can be complex. Ericom’s mobility managed services streamline this process, offering solutions that include secure device management, application integration and real-time monitoring. We handle the details so your team stays focused on what matters most.

Tailored mobile strategies for every industry

Embrace future smart technologies

Future smart technologies are transforming how businesses operate. Ericom helps you integrate these innovations into your mobile strategy, ensuring your organisation stays ahead of the curve. From IoT-enabled tools to AI-driven insights, we provide solutions that enhance flexibility and adaptability.

Secure managed mobile solutions

Mobile security is critical in protecting sensitive business data. Ericom’s mobility services include advanced security measures such as device encryption, secure access controls and real-time threat monitoring. We ensure your mobile devices remain protected, giving you peace of mind while enabling flexible operations.

Resource management made simple

Effective resource management is key to mobile success. Ericom’s mobile solutions optimise resource allocation, from workforce tools to device tracking. Our strategies ensure your resources are always where you need them, maximising productivity and minimising waste.

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Benefits of Ericom’s Mobile Solutions

Our mobile solutions deliver measurable benefits:

Flexible access to tools

  • Enhanced productivity with secure, flexible access to tools

Reduced downtime

  • Reduced downtime through efficient management

Integrated communication platforms

  • Improved collaboration with integrated communication platforms

Case studies

Empower your workforce with Ericom’s Mobile Solutions

Ready to take your business mobility to the next level? Call Ericom on 1300 360 369 or visit our contact page. Discover how our mobility services can drive success for your organisation.

Australia-wide

1300 360 369

Head office

02 8394 5500

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Here’s what our customers have to say

Since working with Ericom’s Horizon365 Support, we have been able to complete many critical outstanding projects, as well as allowing us to move forward with new projects.

Heidi

Australian Steel Mill Services

We have just transferred from another IT provider and the service we have received since moving has been exceptional. I wish we had moved sooner! Thank you Chris and team.

Lisa

Stefanutti Construction Pty Ltd

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Frequently asked questions

What is enterprise mobility management and why do businesses need it?

Enterprise mobility management (EMM) is a framework of technologies and policies used to secure, monitor, and manage mobile devices, applications, and data across a business. As workforces become increasingly mobile, organisations need enterprise mobility management to maintain visibility and control over devices operating outside the traditional office environment. Ericom’s EMM solutions help Australian businesses enforce security policies, manage device configurations, and support mobile employees without compromising productivity or data integrity.
Managed mobility services involve outsourcing the ongoing management of a business’s mobile environment to a specialist provider. This includes device provisioning, policy enforcement, software updates, security monitoring, expense management, and end-user support — all delivered as a managed service. Ericom’s managed mobility services remove the complexity of managing a mobile fleet in-house, giving businesses a fully supported, cost-controlled mobility environment backed by a Telstra Platinum+ Partner with deep expertise across enterprise mobility solutions.
Mobile workforce management gives businesses real-time visibility and control over their field-based and remote employees, ensuring they have the right devices, applications, and connectivity to perform effectively wherever they are working. Effective mobile workforce management reduces downtime caused by device failures, connectivity issues, or security incidents, and enables IT teams to support mobile workers remotely without requiring physical access to devices. Ericom’s approach to mobile workforce management integrates device management, network optimisation, and proactive support into a single managed solution.
Mobile device management (MDM) focuses specifically on controlling and securing the physical devices within a business — enforcing passwords, remotely wiping lost devices, and managing configurations. Enterprise mobility management is a broader discipline that encompasses MDM but extends to application management, content security, identity management, and policy enforcement across the entire mobile ecosystem. For most Australian businesses, a comprehensive enterprise mobility management platform delivers significantly more value than standalone MDM solutions alone.
Mobile device management Australia deployments help businesses maintain control over their corporate device fleet, protect sensitive data, and ensure compliance with security policies regardless of where devices are located. Without MDM, lost or stolen devices represent a significant data breach risk, and IT teams have no way to remotely update, troubleshoot, or wipe devices in the field. Ericom provides mobile device management solutions tailored to the Australian regulatory environment, backed by Telstra’s national network infrastructure for reliable connectivity across metro and regional locations.
Mobile fleet management takes a lifecycle approach to a business’s mobile assets — covering procurement, deployment, ongoing management, maintenance, and end-of-life disposal of the entire device fleet. While mobile device management focuses on software-level control, mobile fleet management addresses the physical and financial management of devices as business assets. Ericom’s mobile fleet management service includes device sourcing, configuration, tracking, repair management, and device refresh planning, giving businesses complete visibility and control over their mobile investment.
Ericom delivers a comprehensive suite of enterprise mobility solutions through its Horizon365 managed services platform, covering mobile device management, mobile endpoint management, expense management, mobile security, and workforce connectivity. As a Telstra Platinum+ Partner, Ericom sources and manages mobile solutions for business across a wide range of industries including healthcare, construction, retail and local government — providing tailored business mobile solutions designed around the specific operational requirements of each organisation. All solutions are backed by proactive support and a single point of accountability.
Mobile endpoint management secures every device that connects to your business network — smartphones, tablets, laptops, and rugged devices — by enforcing encryption, managing application access, and enabling remote lock or wipe capabilities if a device is lost or compromised. As the number of mobile endpoints in Australian businesses continues to grow, mobile endpoint management has become a critical component of any enterprise security strategy. Ericom’s mobile endpoint management solutions integrate with leading platforms to provide centralised control, automated threat response, and detailed reporting across your entire mobile fleet.
Bianka Rodrigues
Procurement and Administration

Working at Ericom has been a rewarding journey of growth and transformation. I began here as a trainee and soon transitioned into a Procurement and Administration role, where I managed vendor relationships, processed purchase orders, and ensured accounts were kept up to date. Collaborating closely with all departments, this played a key role in ensuring timely delivery of orders and maintaining customer satisfaction. Ericom has consistently supported my developments to which I’ve recently moved into a Sales Coordinator role. This role has enabled me to utilise my organisational and communicational skills to better support the sales team, ensuring that all opportunities meet company standards and are being processed efficiently. As Ericom embraces the AI era, I’ve had the wonderful opportunity to work with the platform team to automate manual processes. This has allowed me to free up my time to focus on process improvements and analysing data. The collaborative culture and innovative environment at Ericom continues to inspire me, and I’m proud to contribute to a team that values invisible excellence.