Stability before disruption
Managed IT, cyber security, communications, infrastructure, mobility and monitoring, designed and operated by one Australian team. We monitor the platforms we run as one service environment: telemetry is correlated across them, so an isolated alert can be told from a developing fault, and the context behind each change is kept.
See what we runWhat we do
Seven capabilities, one accountable partner
Each one designed, delivered and operated by Ericom, so there is one team to call when a problem crosses between them.
- Managed IT Support, patching, backup and recovery. One price per user, security included.
- Cyber security Assessments that tell you where you actually stand, and the work to close what they find.
- Communications Voice, contact centre and Teams calling, set up so the phone system is something people stop thinking about.
- Monitoring and analytics Cameras and sensors are the easy part. Making them tell you something is the work.
- Infrastructure Networks, wireless and cabling. Noticed only when it stops.
- Mobility Telstra fleets, devices and plans, with someone who actually reads the bill.
- AI Automation built around how your teams already work, starting with one process that matters.
Not sure where to start?
Start with the problem, not a product list.
By sector
Or start with your sector
The same capabilities, arranged around what each sector has to answer for.
“Horizon365 Support has allowed me to focus on our core business application and delivered unprecedented quality outcomes to our internal and external key stakeholders.”
Marathon Tyres
Platinum+ Partner
We are one of Australia's most experienced and trusted Telstra Partners
An accredited Telstra partner since 1990, across mobility, data and connectivity, IoT, cloud, calling, security and contact centre.
Platinum+ Partner
Delivering growth in Mobility | Data Access & Connectivity | IoT | Cloud | Calling | Security | Contact Centre
Our partners
The vendors we build on, and what we are accredited to do with them.
Tell us what you are trying to solve
Describe the problem and we will tell you what fixing it involves, what it would cost to run, and how long it takes. If the answer is that you do not need us, we will say so.
- Australia-wide 1300 360 369
- Head office 02 8394 5500