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Health

Australian healthcare providers face challenges in patient safety, workforce shortages, regulatory compliance, and privacy concerns. Our one integrated ecosystem is purpose-built to help.

What we deliver

Ericom’s Signs of Life ecosystem helps Australian healthcare providers enhance patient safety, optimise staff efficiency, and maintain regulatory compliance. It preserves dignity through privacy-first monitoring, integrates with existing systems, and delivers measurable outcomes across aged care, hospitals, mental health facilities, and corrections healthcare.

Outcomes that matter

From manual monitoring to intelligent care delivery.

40-60% reduction in preventable hospital transfers

Through early deterioration detection and proactive intervention capabilities.

25-35% nursing time savings on observation rounds

With continuous automated monitoring replacing manual hourly checks across facilities.

85-95% family and patient acceptance rates

Privacy-preserving technology maintaining dignity whilst delivering comprehensive safety monitoring.

Find out how we can partner with your healthcare organisation.

Book a discovery call now.

Explore Signs of Life

Ericom’s proven healthcare monitoring solutions are purpose-built to address the unique challenges of patient safety and strengthen care delivery.

Signs of Life Radar: Privacy-Preserving Continuous Monitoring

Ultra-wideband radar monitors vital signs without cameras or wearables. TGA-approved heart rate, respiratory monitoring with early deterioration alerts preserving patient dignity.

Signs of Life Wearables: Active-Hours Mobility Monitoring

AICarer-powered IoT sensors provide fall detection, wandering alerts and activity tracking. Complements radar monitoring for mobile patients preferring wearable participation during active hours.

Signs of Life RemoteCare Plus: Hospital-in-the-Home Platform

Fully managed monitoring kits with 24/7 clinical triage enabling higher-acuity discharge. Reduces readmissions, expands virtual ward capacity, eliminates device logistics burden across healthcare settings.

Signs of Life Vision: Real-Time Safety Intelligence

AI-enabled monitoring consolidates security infrastructure into unified dashboard. Geofencing, fall detection, intrusion alerts provide comprehensive coverage for common areas, outdoor spaces and facility perimeters.

Signs of Life Response: Intelligent Nurse Call Communication

IP-based nurse call system with real-time location services. Streamlines staff communication, accelerates response times, and improves workflow efficiency whilst reducing administrative burden across facilities.

Signs of Life Worker Safety: Community Care Team Protection

Automated welfare monitoring for healthcare workers delivering home and community care. IoT devices, mobile apps and vehicle tracking ensure staff safety with configurable escalation protocols and compliance reporting.

Evaluation checklist

Choosing a strategic partner for healthcare initiatives? Here’s what to consider.

Use this checklist to objectively assess potential providers across key areas like clinical validation, privacy compliance, integration capability, and long-term value.

We’re confident Ericom will meet – and exceed – your expectations on every point.

1

Clinical validation and regulatory compliance

Does the solution hold TGA medical device approval for clinical use, with evidence-based algorithms validated through peer-reviewed research, ensuring patient safety outcomes meet Australian regulatory standards and clinical governance requirements?

2

Privacy-first technology approach

Does the monitoring technology preserve patient dignity without cameras or visual identification, comply with Privacy Act 1988 Australian Privacy Principles, and address restrictive practice concerns whilst maintaining comprehensive 24/7 coverage across all care settings?

3

EMR and healthcare system integration

Can the platform seamlessly integrate with Australian EMR systems including Cerner, Epic, iSoft, Manad, TechnologyOne, eMR NSW and HICA Queensland, enabling bi-directional data flow without creating additional documentation burden for clinical staff?

4

Integrated ecosystem versus point solutions

Does the solution provide a unified ecosystem combining multiple monitoring modalities – radar, wearables, remote care, vision, managed services – eliminating vendor fragmentation, simplifying operations and providing comprehensive coverage that single-technology vendors cannot deliver?

5

Proven Australian healthcare track record

Can the provider demonstrate successful deployments across aged care, hospitals, mental health and corrections sectors, with quantified clinical outcomes, peer references from comparable Australian facilities and understanding of ACQS and NSQHS Standards accreditation requirements?

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Partnered and proven

We partner with Telstra and Microsoft combining carrier-grade connectivity with Azure cloud, identity and Teams to connect every store and system, keep commerce secure and available, and accelerate fulfilment.

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We partner with Ericsson Cradlepoint and Zebra Technologies pairing 5G/LTE wireless WAN for day-0 connectivity with rugged mobile devices, scanning and printing to keep stores online, staff mobile and inventory accurate.

We partner with Genesys and Verkada combining AI-powered journey orchestration and contact centre with cloud video security, access control and retail analytics to personalise engagement, resolve issues faster and reduce shrink.

We partner with Telstra and Microsoft combining carrier-grade connectivity with Azure cloud, identity and Teams to connect every store and system, keep commerce secure and available, and accelerate fulfilment.

We partner with Ericsson Cradlepoint and Zebra Technologies pairing 5G/LTE wireless WAN for day-0 connectivity with rugged mobile devices, scanning and printing to keep stores online, staff mobile and inventory accurate.

We partner with Genesys and Verkada combining AI-powered journey orchestration and contact centre with cloud video security, access control and retail analytics to personalise engagement, resolve issues faster and reduce shrink.

All solutions are hosted with top-tier security, with options for 100% Australian data hosting to meet sovereignty requirements. With Ericom, you get enterprise-grade outcomes with boutique-level attention.

Frequently asked questions

How do you handle hosting, security, and data sovereignty?

All solutions are hosted with top-tier security, with options for 100% Australian data hosting to meet sovereignty requirements. With Ericom, you get enterprise-grade outcomes with boutique-level attention.

No. Signs of Life integrates with your existing EMR systems including Cerner, Epic, iSoft, Manad, TechnologyOne, eMR NSW and HICA Queensland. Bi-directional data flow enhances rather than replaces your technology investments.

Yes – Most healthcare providers start with a pilot deployment in a single facility, ward or unit and scale as clinical outcomes are proven, reducing risk whilst validating ROI and staff adoption.

Through continuous vital signs monitoring with early deterioration detection (45-90 minute advance warning), reduced preventable hospital transfers, faster incident response, and comprehensive 24/7 coverage whilst preserving patient dignity and family acceptance.

Outcome-driven deployments in 4-6 weeks, 24/7 managed Control Centre Services, automated compliance reporting, and Australian-based healthcare specialists who understand clinical workflows eliminate internal IT burden and enable focus on patient care.

Talk with our team today - no obligation

Ready to enhance patient safety and care quality? Book a free, no-obligation discovery call with our healthcare specialists and see how Signs of Life can transform your organisation today.

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Bianka Rodrigues
Procurement and Administration

Working at Ericom has been a rewarding journey of growth and transformation. I began here as a trainee and soon transitioned into a Procurement and Administration role, where I managed vendor relationships, processed purchase orders, and ensured accounts were kept up to date. Collaborating closely with all departments, this played a key role in ensuring timely delivery of orders and maintaining customer satisfaction. Ericom has consistently supported my developments to which I’ve recently moved into a Sales Coordinator role. This role has enabled me to utilise my organisational and communicational skills to better support the sales team, ensuring that all opportunities meet company standards and are being processed efficiently. As Ericom embraces the AI era, I’ve had the wonderful opportunity to work with the platform team to automate manual processes. This has allowed me to free up my time to focus on process improvements and analysing data. The collaborative culture and innovative environment at Ericom continues to inspire me, and I’m proud to contribute to a team that values invisible excellence.