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Managed Unified Communications

Ericom’s managed communication services optimise your systems, ensuring seamless connectivity and productivity.
See how we can help you

Scalability

Proactive maintenance

Cloud telephony

Managed Unified Communication

Let’s work together

With a reliable communications infrastructure and support from unified computer experts, your business gains the capacity to operate at its best.

Let’s Work Together

Why choose Managed Communication services?

Ericom’s communication service ensures your systems run smoothly without the need to hire additional staff.

With experts on call 24/7, we provide proactive support to troubleshoot issues before they impact productivity.

The benefits of a reliable communications infrastructure

Cloud telephony

Reliable systems that support remote and on-site teams.

24/7 Monitoring and support

Ensuring uninterrupted communication.

Proactive maintenance

Addressing potential issues before they become problems.

Let’s work together

Advantages of a dependable communications infrastructure

Ericom designs and manages unified communication infrastructures can assist with your business operations. Our services include:

Expert support you can trust

  • Ericom’s unified computer experts provide timely assistance to resolve issues, enhance functionality and keep your team connected.

Proactive management

  • Ericom’s proactive communication service eliminates risks by monitoring and maintaining your systems around the clock.

Empower your digital workforce

  • Ericom helps businesses optimise their communication systems, enabling teams to work more efficiently.

Case studies

Get the most out of your communication systems

Call us on 1300 360 369 or contact us to find out how we can optimise your business operations.

Australia-wide

1300 360 369

Head office

02 8394 5500

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Here’s what our customers have to say

Since working with Ericom’s Horizon365 Support, we have been able to complete many critical outstanding projects, as well as allowing us to move forward with new projects.

Heidi

Australian Steel Mill Services

We have just transferred from another IT provider and the service we have received since moving has been exceptional. I wish we had moved sooner! Thank you Chris and team.

Lisa

Stefanutti Construction Pty Ltd

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Our partners

Bianka Rodrigues
Procurement and Administration

Working at Ericom has been a rewarding journey of growth and transformation. I began here as a trainee and soon transitioned into a Procurement and Administration role, where I managed vendor relationships, processed purchase orders, and ensured accounts were kept up to date. Collaborating closely with all departments, this played a key role in ensuring timely delivery of orders and maintaining customer satisfaction. Ericom has consistently supported my developments to which I’ve recently moved into a Sales Coordinator role. This role has enabled me to utilise my organisational and communicational skills to better support the sales team, ensuring that all opportunities meet company standards and are being processed efficiently. As Ericom embraces the AI era, I’ve had the wonderful opportunity to work with the platform team to automate manual processes. This has allowed me to free up my time to focus on process improvements and analysing data. The collaborative culture and innovative environment at Ericom continues to inspire me, and I’m proud to contribute to a team that values invisible excellence.