Telstra Platinum+ Partner
Telstra Platinum+ Partner
Personalised Solutions For Your Business
Personalised Solutions For Your Business
Managed Services You Can Trust
Managed Services You Can Trust
Smarter IT for Better Outcomes
Smarter IT for Better Outcomes

Ericom Account Application

Customer Portal
Prefer to talk? So do we

CoveragePlus

Reliable 4G and 5G mobile coverage across buildings, floors, and campuses.

Mobile coverage that works everywhere your staff do

Mobile dead zones disrupt day-to-day work in ways that add up fast, from missed MFA codes and failed EFTPOS transactions to dropped calls during meetings and site walks. These gaps often appear in hard-to-serve areas that sit outside traditional Wi‑Fi coverage. CoveragePlus delivers consistent 4G and 5G signal across:
By extending mobile coverage into these environments, CoveragePlus supports continuous connectivity as people move between levels, buildings, and work zones. The result is stronger reachability, smoother authentication, and fewer interruptions to mobile‑dependent systems that staff rely on throughout the day.

Extending coverage with DAS technology

Distributed antenna system (DAS) technology used in CoveragePlus extends mobile carrier signal through buildings and across sites using a network of antennas. This allows 4G and 5G coverage to reach areas where signal would otherwise be weak or unavailable.

CoveragePlus addresses common gaps across multi‑level buildings and large sites, restoring confidence that mobile‑dependent workflows such as authentication, collaboration, payments, and visitor systems will function when and where they’re needed.

Mobile coverage that works everywhere your staff do

Multi‑building sites and precincts

Extends mobile coverage between buildings, car parks, and outdoor areas to support staff movement across a single site. Reduces coverage gaps caused by distance or building separation.

Multi‑building sites and precincts

Supports consistent mobile signal across complex environments including compounds, shared spaces, and temporary structures. Designed to maintain connectivity as users move between zones and operational areas.

Discover the advantages of CoveragePlus

Fewer dropped calls

Consistent mobile signal reduces call drops during meetings, site walks, and movement between floors or buildings.

Reliable authentication

Stronger coverage helps MFA codes arrive on time, reducing login delays and access issues during peak periods.

Better mobility for staff

Staff remain connected while moving through lifts, basements, compounds, and outdoor areas without switching networks or devices.

Mobile dependant support

Mobile EFTPOS, visitor management, safety apps, and field tools operate reliably across previously unsupported areas.

Improved productivity

Less time spent reconnecting, retrying transactions, or troubleshooting coverage gaps keeps workflows moving.

Critical environment confidence

Coverage performs consistently in hard-to-serve spaces, supporting operations in multi-level buildings and large sites.

Partnering with CoveragePlus

Ericom designs, deploys, and supports CoveragePlus with a focus on real-world performance.
1

Begins with an on-site survey to identify weak zones and carrier requirements.

2
Followed by a tailored coverage design and staged installation by our experts.

3

Ongoing checks to ensure consistent performance as your environment changes.

Take control of your assets

Call Ericom on 1300 360 369 to optimise your expense and asset management strategy.

Australia-wide

Head office

Contact Form
By submitting, you agree that your data is being captured
Bianka Rodrigues
Procurement and Administration

Working at Ericom has been a rewarding journey of growth and transformation. I began here as a trainee and soon transitioned into a Procurement and Administration role, where I managed vendor relationships, processed purchase orders, and ensured accounts were kept up to date. Collaborating closely with all departments, this played a key role in ensuring timely delivery of orders and maintaining customer satisfaction. Ericom has consistently supported my developments to which I’ve recently moved into a Sales Coordinator role. This role has enabled me to utilise my organisational and communicational skills to better support the sales team, ensuring that all opportunities meet company standards and are being processed efficiently. As Ericom embraces the AI era, I’ve had the wonderful opportunity to work with the platform team to automate manual processes. This has allowed me to free up my time to focus on process improvements and analysing data. The collaborative culture and innovative environment at Ericom continues to inspire me, and I’m proud to contribute to a team that values invisible excellence.