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NAATI

NAATI (National Accreditation Authority for Translators and Interpreters) serves as the national standards and certifying authority for interpreters and translators in Australia and plays a pivotal role in supporting essential services and government bodies.

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About the client

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Challenges

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Project

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Client words

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Results

Industry
Translation and Localisation
Location
National
Topic
Cyber Security
Accredited Language
64

Case Study

As cybersecurity demands increased in an era of stricter government regulations, NAATI recognised the need for robust security measures to protect their sensitive information and approached Ericom to complete a security audit of their Microsoft environment.

To address NAATI’s cybersecurity needs, Ericom recommended implementing the Australian Government’s Essential Eight framework. Developed in collaboration with the Australian Signals Directorate and the Australian Cyber Security Centre, the Essential Eight consists of eight strategies designed to complement each other and provide comprehensive coverage against various cyber threats.

Challenges

Increasing cybersecurity demands: With stricter government regulations, robust security measures were needed to protect sensitive information.

Empowering internal staff: To complete the work, it was necessary to empower internal staff.

Minimal disruption during transition: Ensuring the staff experienced minimal disruption while adapting to new practices.

Project

The Australian Government’s Essential Eight framework implemented by Ericon defines four maturity levels (Maturity Level 0 through to Maturity Level 3) to gauge the organisation’s cybersecurity readiness.

Ericom embarked on a seven-month journey to elevate NAATI’s cybersecurity framework to Level 3 and ensure its ongoing maintenance. One of the standout features of this project was Ericom’s strategy to empower NAATI’s internal staff to complete the necessary work. Ericom acted as the guiding force, overseeing and directing the efforts of NAATI’s IT team.

The project’s success was driven by Ericom’s meticulous planning. A comprehensive Statement of Work was developed that detailed every task required to complete the project. The document also outlined different levels of Ericom’s service teams and their availability, as well as the allocation of work hours between Ericom and NAATI. All tasks were tracked and managed using an online project management tool, fostering transparency and accountability.

The implementation of the Essential Eight framework brought about significant improvements for NAATI. Throughout the project, Ericom maintained an open line of communication with NAATI, fostering collaboration and ensuring that both parties were aligned on their approach. This pragmatic and transparent approach resulted in the project being completed on time and within budget. In conclusion, Ericom’s partnership with NAATI exemplified the power of pragmatic solutions in achieving cybersecurity excellence, ultimately safeguarding NAATI’s sensitive data and ensuring a more secure future.

Ericom has been our trusted advisor as we work towards hitting security and innovation targets that are key to the long-term viability of our business and the wider sector. Working with Ericom staff really is like having an extension of our own team. We get such peace of mind having access to these informed insiders and it is exciting knowing we can enact our organisational mission equipped with the timely and appropriate guidance of Ericom when it comes to all thing’s innovation, security, and business.
Rhys Wilkins
IT Projects Manager

Results

Level 3 achieved:

Successfully implemented the Essential Eight framework to Level 3 maturity.

Microsoft secure score:

Validated success by achieving an impressive Microsoft Secure Score.

On time and budget:

The project was completed on time and within budget.

Minimal disruption:

Ensured minimal disruption to NAATI staff during the transition.