At Blue Haven Aged Care, nestled near Australia’s coast in New South Wales (NSW), the retired and elderly enjoy a high level of camaraderie and care in its residential communities.
Blue Haven’s people are interconnected—but you couldn’t say the same about its wireless networks. Until recently, the head office’s network consisted of motley equipment from different vendors. Monitoring and troubleshooting the piecemeal system was challenging because it lacked a single management portal to tie the network together.
When Blue Haven expanded, breaking ground on a new retirement village in Bonaira, they urgently needed a fresh solution. Luckily, they found Telstra who partnered with Ericom, a NSW based systems integrator specialising in unified network systems.
Ericom recommended a unified network system with a single management portal and ongoing technical support to replace Blue Haven’s fragmented infrastructure.