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Personalised Solutions For Your Business
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Smarter IT for Better Outcomes

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Bluefin Resources

Bluefin Resources has been connecting candidates to specialist employers for over twenty years, fostering a culture where teamwork meets individual growth to evolve career success.

01

About the client

02

Challenges

03

Project

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Client words

05

Results

Industry
Recruitment
Location
National
Topic
Cyber Security
Employees
85 approx.

Case Study

With an awareness of the ever-present cyber threats looming behind Australian businesses, Bluefin understood the stakes: one innocent click on a phishing email, or a weak password choice could compromise the entire organisation. While Bluefin recognised the necessity for cyber security upgrades to protect their organisation’s integrity, they were uncertain about the best approach to increase their defences.

As Bluefin’s managed service provider, Ericom understands their existing technology infrastructure, and so we recommended a cyber security training program to address Bluefin’s specific challenges and elevate their staff’s security awareness.

Challenges

Lack of structured security training: Bluefin lacked a comprehensive training program to equip staff with the necessary skills to identify and mitigate cyber threats effectively.

Time and resource constraints: The solution needed to prioritise minimising disruption to core business operations.

Cleaning data for sign-up: Ericom required an updated list of contact details for each staff member to complete the set-up on Bluefin’s behalf.

Project

Ericom responded to Bluefin’s needs by implementing a comprehensive cyber security training program. From initial consultation to full deployment, the training was ready within 2 weeks and involved minimal effort from Bluefin as Ericom  streamlined the delivery process within the existing infrastructure.

The online training format allowed staff to complete modules at their own convenience, minimising disruptions. Ongoing evaluations executed in quarterly cycles supports the  team’s ability to remember the information long term.

Results

Phishing resilience:

Bluefin’s phishing failure rate dropped significantly, positioning them in the top 25% globally for security awareness.

Time savings:

Innovative setup saved 440 hours in staff training time compared to face-to-face training.

Compliance assurance:

Bluefin meets third-party requirements by demonstrating robust security measures during assessments, showing their commitment to data protection.