Telstra Platinum+ Partner
Telstra Platinum+ Partner
Personalised Solutions For Your Business
Personalised Solutions For Your Business
Managed Services You Can Trust
Managed Services You Can Trust
Smarter IT for Better Outcomes
Smarter IT for Better Outcomes

Ericom Account Application

Customer Portal

The future’s always open at Ericom

Join the Ericom team and do work that matters. We back bold ideas, move fast, and grow together. If you’re ready to challenge the norm, you’ll feel right at home.

Our CEO believes that happy staff create happy customers. At Ericom, we invest in you.

Enjoy your birthday off, benefit from quarterly training sessions, and know that your personal development is our priority. Join us and experience a workplace where your growth and happiness are at the heart of everything we do.

Why you’ll want in

We take care of each other

Ericom values teamwork and mutual support. We challenge each other to think bigger, solve problems creatively and step in when someone needs help.

We work with great customers

Our IT transformation plan focuses on delivering value and building strong relationships with our customers.

We’re dynamic, agile and fast-paced

We invest in our talent, trusting the Ericom Team to drive innovation and success every step of the way.

We care about your ideas

Every voice matters at Ericom. We encourage open collaboration and ensure every idea is heard. 

We celebrate together

From bake-offs to fitness challenges, our Employee Culture Committee ensures the team has plenty of fun.

Hear it from the team

Joel Rieck
Business Development Associate
Brie Dancak
Business Relationship Specialist
Leah Stenhouse
Head of Business Engagement
Baylin Ferguson
Senior Engineer

Our Solutions

Unified Communications

Ericom partners with leading software developers in Australia to design flawless, agile communication systems tailored to your team and customers.

Offender Technologies

We rethink technology to transform correctional facilities enabling connections without compromising control.

Managed Networks and Connectivity

Horizon365 Managed Services

Ericom’s Horizon365 platform combines cutting-edge technology with expert support to streamline your IT operations across Australia.

Future Technologies

We know the power of paradigm-shifting solutions to fuel your industry’s unstoppable growth.

Digital Health

Health and education providers face growing pressure to enhance services amid higher industry standards, tighter budgets and stricter governance.

Your next chapter starts here

Ericom never stops growing, and when we hire, we’re looking for game-changers. If you’ve got the passion and the drive to make an impact, stay tuned — we’ll be ready for you soon.

Business Development Manager

We are actively looking for Business Development Managers to join our high performing sales team. Be part of a team that challenge the barriers to deliver exciting outcomes to our customers.

Want to know more? Send us a copy of your resume and a cover letter.

Come work with us

Australia-wide

Head Office

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Join Ericom and be part of a workplace where innovation and collaboration drive success.

Joel Rieck
Business Relationship Specialist

Ericom fosters an environment that truly nurtures and encourages growth personally and professionally. This support structure has allowed me to organically move within the business into a role more suited to my skills and interests. The best part of my job is assisting a large array of customers and working at Ericom has provided me the opportunity to work in industries and business verticals that I could never have imagined. The culture at Ericom is special. Every single employee is made to feel that they truly contribute to the success of the business through our day-to-day responsibilities, individually and as a team. I look forward to seeing and embracing what the future holds for both Ericom and myself.

Brie Dancak
Business Relationship Specialist
Ericom’s people-first culture has been the driving force behind my rewarding journey from the Service Desk to Account Management. I’ve been part of a company that truly puts its people at the heart of everything it does. In the past years, I’ve been embraced by a culture that champions collaboration, and an environment that fosters innovation. I’ve had the honour of contributing to key projects and training my colleagues, which has been made even more rewarding by a workplace that values each individual’s contribution. Ericom is more than a company; it’s a vibrant ecosystem where every day is an opportunity to learn, to lead, and to make a lasting impact. It’s here that I’ve not only witnessed but also been a part of the evolution of a dynamic and inclusive culture. I’m proud to say I work at Ericom and will always be an advocate for the work we do.
Leah Stenhouse
Head of Business Engagement
I’m privileged to get a front-row seat to what makes Ericom truly exceptional—and it’s not what you might think. It’s the way we show up for each other, the way we celebrate progress (not just perfection), and how every voice—regardless of title—is heard and valued. What makes this place unique is the alignment between purpose and people. I’ve seen firsthand how trust and transparency from leadership fuels innovation across the board. People feel safe to challenge the norm, and that’s where the magic happens. Personally, it’s incredibly rewarding to help connect teams with opportunities that stretch their skills and amplify their impact. Watching someone grow into their potential, or seeing a new idea evolve into a game-changing project—that’s the kind of energy that makes me proud to come to work every day. We genuinely want each other to succeed—we’re a place that works best when we bring our whole selves, support each other, and build bold, human-centered solutions together.
Baylin Ferguson
Senior Engineer

Working at Ericom over the past 4 years has been an incredible journey. I started with Ericom as an ITMS Engineer and moved into my current role, delivering a wide range of large scale projects across Infrastructure, Cloud, Security and Networking. Ericom has greatly supported my professional growth, encouraging me to develop myself through further certifications and apply my knowledge in real-world projects. The collaborative atmosphere at Ericom is exceptional. My colleagues are super friendly, and the strong sense of teamwork makes a huge difference in tackling challenges. I’ve had the opportunity to work on large-scale projects for major healthcare clients and non-profits, which has been both challenging and fulfilling. The collective effort across departments is truly inspiring and I feel I contribute to Ericom’s success by continuously learning and applying new technologies. Ericom is not just a workplace; it’s a place where personal and professional growth is nurtured, and where you’re proud to be part of a dynamic team.