Future Technologies
Ericom harnesses the power of smart future technologies to drive innovation, efficiency and growth across Australia’s industries. As a leading future technologies company, we deliver future technologies solutions tailored to help your organisation thrive in an ever-evolving landscape.
Enhanced Efficiency
Data-Driven Decision-Making
Match Growing Demands
Transform and Grow Your Industry with Future Technologies
We focus on creating systems that adapt to change and position your organisation as a leader in its industry. Whether it’s wireless patient monitoring in healthcare or environmental sensing in smart cities, our solutions drive sustainability, scalability and growth
Our Solutions
Workforce Mobility & Collaboration
Empowered Employees. Equip store associates and HQ teams with modern tools – from mobile POS tablets and Zebra scanners on the floor, to Microsoft 365 collaboration suites for your support office. We unify communications (e.g., Teams with Telstra Calling) so everyone is connected.Unified Communications
Ericom partners with leading software developers in Australia to design flawless, agile communication systems tailored to your team and customers.Retail IoT & Smart Spaces
Intelligent Store Operations. Deploy IoT sensors and smart devices for a cutting-edge retail experience: shelf sensors to track inventory, smart cameras for footfall analytics and loss prevention, electronic signage for dynamic pricing. All managed under our IoT services umbrella.Patient Enablement & Logistics
Kitted devices, onboarding, MDM and helpdesk.Offender Technologies
We rethink technology to transform correctional facilities enabling connections without compromising control.Managed Networks and Connectivity
Shaping the Future of Home Care
Future home care relies on advanced technologies to enhance patient support and caregiver efficiency. Ericom develops innovative systems, including IoT devices, remote monitoring tools and automated care platforms, empowering caregivers to provide personalised and effective care.
Enhanced Efficiency
Enhanced efficiency through automation and connectivity
Advanced Analytics
Data-driven decision-making with advanced analytics
Improved User Experiences
Improved user experiences with personalised systems
Solutions from a Technologies Company You Can Trust
Ericom combines technical expertise with forward-thinking strategies to deliver solutions that prepare your business for tomorrow.
Revolutionising Workspaces
Ericom transforms workspaces with smart technologies, enhancing connectivity and boosting team productivity through AI, IoT, and automation.
Building Sustainable Solutions for Long-Term Impact
We help businesses adopt energy-efficient, eco-friendly systems that support growth while reducing environmental impact.
Future Smart Technologies for Every Industry
Embrace the Future with Ericom
Be ready for what’s next. Call Ericom on 1300 360 369 or contact us to explore how future home care systems, smart technologies and industry-specific solutions can propel your organisation forward.
Australia-wide
Head office
Here’s what our customers have to say
Since working with Ericom’s Horizon365 Support, we have been able to complete many critical outstanding projects, as well as allowing us to move forward with new projects.
Heidi
Australian Steel Mill Services
We have just transferred from another IT provider and the service we have received since moving has been exceptional. I wish we had moved sooner! Thank you Chris and team.
Lisa
Stefanutti Construction Pty Ltd
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How Can Aged Care Facilities Reduce CCTV Use While Maintaining Safety?
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Closing the loop on ICT
Smart device retirement is becoming an ESG risk. Learn how compliant device lifecycle management supports ASRS reporting and the circular economy.
The state of aged care monitoring in Australia: what needs to change
Australia’s aged care sector is under pressure. Explore why current monitoring models are failing, and what needs to change to protect residents, staff, and providers.
Frequently asked questions
What is custom software development?
Custom software development is the process of designing and building software tailored to a business’s specific workflows, rather than adapting an off-the-shelf product. Ericom’s custom software development approach starts with understanding your unique processes, then designs solutions that integrate with your existing systems, scale as you grow, and improve efficiency across your operations.
What does a software development company actually do?
A software development company designs, builds, and supports software systems tailored to a business’s needs, rather than selling generic packaged tools. As a software development company, Ericom works across setup, implementation, and ongoing maintenance, ensuring your systems stay relevant and effective as your business and technology requirements evolve over time.
What are software development services?
Software development services cover the full lifecycle of a system, from initial design through to build, integration, and ongoing support. Ericom’s software development services are tailored to your industry, whether you’re a startup needing flexible systems or an established enterprise optimising existing workflows across multiple teams and departments.
What are business software solutions?
Business software solutions are systems built or configured to solve specific operational challenges rather than generic problems every company faces. Ericom’s business software solutions integrate seamlessly with your existing tools, whether that’s CRMs, ERPs, or cloud services, delivering greater efficiency and collaboration without disrupting the workflows your team already relies on.
What is custom software?
Custom software is built specifically for one business’s needs, rather than a one size fits all product used across many companies. Ericom creates custom software that aligns with your goals and existing infrastructure, giving you tailored platforms designed to solve your specific challenges rather than forcing your processes to fit someone else’s system.
What are enterprise software solutions?
Enterprise software solutions are large scale systems designed to support complex operations across multiple departments, sites, or teams. Ericom’s enterprise software solutions are built for organisations managing distributed workflows, combining custom platforms with robust security and seamless integration to keep large, established businesses running smoothly.
What is custom application development?
Custom application development involves building software applications designed around a specific business process rather than adapting a generic tool. Ericom’s custom application development work focuses on creating platforms that integrate with your existing CRMs, ERPs, and cloud services, so new applications enhance your workflows instead of disrupting them.
