Telstra Platinum+ Partner
Telstra Platinum+ Partner
Personalised Solutions For Your Business
Personalised Solutions For Your Business
Managed Services You Can Trust
Managed Services You Can Trust
Smarter IT for Better Outcomes
Smarter IT for Better Outcomes
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1300 360 369

Contact us

We pride ourselves on delivering outstanding customer service, whether it’s day one of our engagement, or day 600.

Brisbane office

Address

Riparian Plaza
Level 36, 71 Eagle Street
Brisbane QLD 4000

Phone

1300 360 369

Real people. Real support. Every step of the way.

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Invest the time upfront to learn about your business

Recommend and deliver customer-centric, holistic solutions

Create digital workspaces that support your organisation to thrive

Achieve real, measurable outcomes

Become part of your technology journey

Harness data to make informed recommendations and support business efficiency

Our Solutions

Workforce Mobility & Collaboration

Empowered Employees. Equip store associates and HQ teams with modern tools – from mobile POS tablets and Zebra scanners on the floor, to Microsoft 365 collaboration suites for your support office. We unify communications (e.g., Teams with Telstra Calling) so everyone is connected.

Unified Communications

Ericom partners with leading software developers in Australia to design flawless, agile communication systems tailored to your team and customers.

Retail IoT & Smart Spaces

Intelligent Store Operations. Deploy IoT sensors and smart devices for a cutting-edge retail experience: shelf sensors to track inventory, smart cameras for footfall analytics and loss prevention, electronic signage for dynamic pricing. All managed under our IoT services umbrella.

Patient Enablement & Logistics

Kitted devices, onboarding, MDM and helpdesk.

Offender Technologies

We rethink technology to transform correctional facilities enabling connections without compromising control.

Managed Networks and Connectivity

Locations

Sydney

Level 9, Suite 3
28 Foveaux Street
Surry Hills NSW 2010

Melbourne

Suite 2, Level 3
179 Queen Street
Melbourne VIC 3000

Wollongong

101 Auburn Street
Coniston NSW 2500

Brisbane

Riparian Plaza
Level 36, 71 Eagle Street
Brisbane QLD 4000

Canberra

Nishi Building
Level 9, 2 Phillip Law Street
New Action ACT 2601

Postal Address

PO Box 1170
Wollongong NSW 2500

Sydney

Level 9, Suite 3
28 Foveaux Street
Surry Hills NSW 2010

Melbourne

Suite 2, Level 3
179 Queen Street
Melbourne VIC 3000

Wollongong

101 Auburn Street
Coniston
NSW 2500

Brisbane

Riparian Plaza
Level 36, 71 Eagle Street
Brisbane QLD 4000

Canberra

Nishi Building
Level 9, 2 Phillip Law Street
New Action ACT 2601

Postal Address

PO Box 1170
Wollongong
NSW 2500

Bianka Rodrigues
Procurement and Administration

Working at Ericom has been a rewarding journey of growth and transformation. I began here as a trainee and soon transitioned into a Procurement and Administration role, where I managed vendor relationships, processed purchase orders, and ensured accounts were kept up to date. Collaborating closely with all departments, this played a key role in ensuring timely delivery of orders and maintaining customer satisfaction. Ericom has consistently supported my developments to which I’ve recently moved into a Sales Coordinator role. This role has enabled me to utilise my organisational and communicational skills to better support the sales team, ensuring that all opportunities meet company standards and are being processed efficiently. As Ericom embraces the AI era, I’ve had the wonderful opportunity to work with the platform team to automate manual processes. This has allowed me to free up my time to focus on process improvements and analysing data. The collaborative culture and innovative environment at Ericom continues to inspire me, and I’m proud to contribute to a team that values invisible excellence.