Kiama Municipal Council · Local Government
Kiama Municipal Council
Having the support of a close-knit community is more important than ever in the golden years of life.
- Industry
- Local Government
- Location
- NSW
- Topic
- ITMS
About the client
At Blue Haven Aged Care, nestled near Australia’s coast in New South Wales (NSW), the retired and elderly enjoy a high level of camaraderie and care in its residential communities.
Blue Haven’s people are interconnected, but you couldn’t say the same about its wireless networks. Until recently, the head office’s network consisted of motley equipment from different vendors. Monitoring and troubleshooting the piecemeal system was challenging because it lacked a single management portal to tie the network together.
When Blue Haven expanded, breaking ground on a new retirement village in Bonaira, they urgently needed a fresh solution. Luckily, they found Telstra who partnered with Ericom, a NSW based systems integrator specialising in unified network systems.
Ericom recommended a unified network system with a single management portal and ongoing technical support to replace Blue Haven’s fragmented infrastructure.
Challenges
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Fragmented network infrastructure
Blue Haven’s wireless networks were disjointed, consisting of equipment from various vendors. This made monitoring and troubleshooting difficult due to the lack of a unified management portal.
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Expansion needs
With the expansion to a new retirement village in Bonaira, Blue Haven urgently required a cohesive and scalable network solution.
The project
Telstra and Ericom came to the rescue with an end-to-end solution. Their partnership provided a resilient, scalable and highly available solution.
From its switches and access points to its wireless local-area network (LAN), every aspect works together to form a cohesive whole. Best of all, Blue Haven has a single portal for all their network management needs, as well as ongoing technical support from Ericom.
Today, the residents and staff at Blue Haven Bonaira are reaping the benefits of their unified core network. With a nurse-call system integrated into the Wi-Fi, residents enjoy greater safety and can easily communicate their location when they need assistance.
The Telstra | Ericom, partnership provided dependable wireless that lets the Blue Haven Bonaira residents keep in touch more easily with each other and their near and dear ones.
Results
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Enhanced safety
The nurse-call system integrated into the Wi-Fi ensures residents’ safety by allowing them to easily communicate their location when they need assistance.
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Improved connectivity
The unified core network enables residents to keep in touch more easily with each other and their loved ones.
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Reliable wireless
The dependable wireless network provided by the Telstra | Ericom partnership supports seamless communication and connectivity for Blue Haven Bonaira residents.
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