ASMS · Wholesale

ASMS

ASMS is a construction materials company specialising in steel mill services and other industrial solutions, where they produce road bases, cement, and agricultural products from recovered iron and steel resources.

Industry
Wholesale
Location
NSW
Topic
Cyber Security

About the client

For over five years, ASMS has trusted Ericom for IT support and system management, ensuring smooth operations and security.

ASMS has been vigilant against online dangers, particularly social engineering, which manipulates individuals into divulging confidential information through tactics like phishing emails. Recently, our collaborative efforts addressed a potential threat, and ASMS has decided to implement additional security to further fortify their defences, ensuring they

remain protected against such threats in the future.

Ericom recommended implementing regular cybersecurity training, specifically focusing on phishing attacks and social engineering. The goal was to empower ASMS employees with the knowledge and skills needed to recognise and respond effectively to threats.

Challenges

  1. Challenging landscape

    ASMS recognised that the security landscape had evolved significantly and that they needed to change to meet the new demands.

  2. Social engineering threat

    The rise in social engineering demanded proactive measures to safeguard their staff members.

The project

The cybersecurity training project was put together over 2 – 4 weeks. Initially, we focused on building and integrating the cybersecurity training platform into ASMS’s existing systems. This behind-the-scenes effort ensured minimal disruptions to their daily operations.

Once the groundwork was laid, we launched the first phishing simulation, a critical component of the training as it provided much-needed details on each employee’s existing knowledge of cyber threats. We pair simulations with quarterly training modules to ensure we don’t trick trainees; our training is designed to be easily understood and gradually increases in complexity. This approach ensures employees are guided step-by-step through the world of social engineering, enhancing their

cybersecurity awareness. As employees progressed through the program, their vigilance sharpened, and they became adept at identifying suspicious emails and social engineering attempts.

“Since working with Ericom’s Horizon365 Support, we have been able to complete many critical outstanding projects, as well as allowing us to move forward with new projects.”

Heidi Kay

Results

  1. Improved vigilance

    All ASMS employees became more adept at identifying suspicious emails and social engineering attempts.

  2. Timely reminders

    Ericom’s automated reminders reinforced training and has been successful in keeping employees engaged.

  3. Proactive protection

    Detecting a missed sign-up, Ericom demonstrated their attentiveness by promptly resolving the issue before even ASMS were aware of it.

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